Send Smiles
Send Smiles, a regional florist experiencing significant growth, needed a solution to efficiently manage orders across multiple locations and back-office systems.
Their expansion into new regions required a sophisticated system for order routing, inventory management, and production planning.
Agency Partnerships
Reduced Data Entry Errors
Solution Architecture
We developed a Laravel-based integration application that served as a comprehensive order management system
We developed a Laravel-based integration application that served as a comprehensive order management system. The application:
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Shopify's GraphQL
Utilized Shopify's GraphQL API for efficient order data retrieval
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Intelligently Routed Orders
Intelligently routed orders based on delivery zip codes
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Custom Dashboard
Provided a custom dashboard for managing routing rules
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Audit Trails
Maintained audit trails of all transactions
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Details and Reports
Generated detailed product and inventory reports
Implementation Results
The system eliminated over 20 hours of daily manual data entry - equivalent to nearly three full-time employees - while eliminating the need for temporary staff during busy seasons. This allowed their permanent team to focus on creating arrangements and serving customers. Additional benefits included:
- Automated Routing Of Orders To Appropiate Locations
- Streamlined Inventory Management And Procurement
- Accurate Production Forecasting
- Reduced Data Entry Errors
- Real-Time Order Synchronization
